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Our use of your Personal Information
If you purchase tickets from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
In addition, we use the Personal Information we collect from you and other visitors to the Site in the following ways:
to develop and improve the services we offer to you;
to enable you to use any services that we may from time to time provide through this Site;
to contact you by post, email and SMS to inform you about any of our services that we think may be of interest to you and generally to track the popularity of our marketing activities;
to contact you where you have authorised us to do so, when you have won a competition on the website or to provide you with an email newsletter;
for Site administration and development (including enabling us to respond to any comments on the Site or feedback you may give us).
to send you newsletters and promotional communications.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.
If you no longer wish to receive our newsletter and promotional communications, you may opt-out of receiving them by emailing us the word unsubscribe.
We may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
Your right to see your Personal Information
You have the right to request a copy of the Personal Information that Footsteps Tours holds on you and to have any errors in that information corrected. We charge £10.00 for such requests. Please address your request to our customer services. We will use reasonable efforts to supply, correct or delete Personal Information about you on our files.
Security We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Disclosures We use a credit card processing company to bill you for goods and services. We will disclose your Name, Billing Address and Credit Card Information to these credit card processing companies. These companies do not retain, share, store or use personally identifiable information for any other purposes.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
Hyperlinks & Cookies This Site contains hyperlinks to web sites owned and operated by third parties. These web sites have their own privacy policies and we urge you to review them. They will govern the use of Personal Information you submit whilst visiting these web sites. Footsteps does not accept any responsibility or liability for the privacy practices of such third party web sites and your use of such web sites is at your own risk.
When you view our Site we may store information on the hard drive of your computer in the form of a "cookie" (essentially a small text file). Cookies allow us to tailor the Site to your interests and preferences. For example, a cookie might contain information about the web pages you have visited on the Site, which could allow us to customise your next visit to the Site. However, cookies do not allow us access to the rest of your computer and we do not use them to collect Personal Information about you.
Most Internet browsers enable you to delete cookies or to receive a warning before a cookie is stored on your hard drive. Please refer to your browser instructions or help screen to learn more about how to do this. However, should you decide to disable any cookies we place on your computer you may not be able to use certain services or facilities on this Site.